Search found 562 matches

by fantam
Sun Feb 24, 2013 3:56 pm
Forum: General Questions
Topic: Please send reg key
Replies: 5
Views: 31423

Re: Please send reg key

We did send you the registration email. We also replied every your email. It looks there are some problems when you receive our emails.
I'll send you the registration info via PM in this forum. Please check it.
by fantam
Sun Feb 24, 2013 2:25 am
Forum: General Questions
Topic: Please send reg key
Replies: 5
Views: 31423

Re: Please send reg key

Our registration server has actually sent you the upgrade email automatically and immediately once your order was completed.
If you didn't receive it, please check the junk/spam folder first.
by fantam
Sat Feb 23, 2013 12:38 pm
Forum: General Questions
Topic: GIF Export Not Showing
Replies: 1
Views: 28748

Re: GIF Export Not Showing

Maybe your system has no an associated program for .GIF files.
Just locate the exported .gif file, right click on it, and choose the Open With-->Windows Picture and Fax Viewer.
by fantam
Tue Feb 19, 2013 4:29 pm
Forum: Error Messages
Topic: Strobe effect stripes distorting morphed image
Replies: 1
Views: 21209

Re: Strobe effect stripes distorting morphed image

Can you please send us the screenshot to support@fantamorph.com? We'll find out.
by fantam
Sat Feb 02, 2013 3:40 pm
Forum: General Questions
Topic: download version 4
Replies: 3
Views: 28177

Re: download version 4

Sure, you can register version 4.2.6 with the license code you have.
by fantam
Thu Jan 31, 2013 8:32 am
Forum: Error Messages
Topic: MAC OSX Version
Replies: 4
Views: 29884

Re: MAC OSX Version

Thingnamer, what is your OS version?
by fantam
Sat Jan 19, 2013 3:42 am
Forum: General Questions
Topic: Latest version?
Replies: 2
Views: 31695

Re: Latest version?

Sorry, you may encounter such problem due to our update server glitch. Just try again.
by fantam
Thu Jan 17, 2013 7:06 am
Forum: General Questions
Topic: download version 4
Replies: 3
Views: 28177

Re: download version 4

You can download version 4.2.6 from http://www.fantamorph.com/download/v4/F ... hSetup.exe.
by fantam
Mon Oct 29, 2012 12:29 pm
Forum: General Questions
Topic: Sound fade in & out ?
Replies: 4
Views: 29926

Re: Sound fade in & out ?

If the sound file you try to add is too short, you need to tick the "Repeat" and "Cut" options also. Besides, if the video lasts about 66 seconds and you want to fade out at 64 seconds, on the Movie Effect window, you should fill in "2" for the "Fade Out (s)", which means the fade-out part is 2 seco...
by fantam
Mon Oct 29, 2012 9:37 am
Forum: General Questions
Topic: Sound fade in & out ?
Replies: 4
Views: 29926

Re: Sound fade in & out ?

Please make sure the sound file you tried to add is longer than 66 seconds.
If so, please send us the source project to support@fantamorph.com, we'll find out.
by fantam
Mon Oct 29, 2012 9:34 am
Forum: Error Messages
Topic: Updater
Replies: 2
Views: 24957

Re: Updater

I suggest that you now uninstall the current version, download the latest version and then reinstall.
This will NOT delete the projects you have created. You may just can't find them in the recent project menu, but you can still find them in the place where you saved them.
by fantam
Wed Oct 24, 2012 3:50 am
Forum: Error Messages
Topic: Experiencing some minor flickering/strobing
Replies: 4
Views: 26926

Re: Experiencing some minor flickering/strobing

Can you please give us a snapshot (or send the morph to support@fantamorph.com) to show what is color/luminance flckering and strobing?
by fantam
Wed Oct 17, 2012 1:51 pm
Forum: Error Messages
Topic: Problem export several sequences
Replies: 17
Views: 94825

Re: Problem export several sequences

I have tried a project of 10 sequences with total 600 frames and I can export it to a 1920x1080 QuickTime movie without any problem.
Can you please send us your source project to support@fantamorph.com? We'll find out.
by fantam
Wed Oct 17, 2012 9:44 am
Forum: Error Messages
Topic: Problem export several sequences
Replies: 17
Views: 94825

Re: Problem export several sequences

No, you don't have to upgrade to Deluxe because QuickTime is the default export format for all Mac versions including SE and Pro.
by fantam
Wed Oct 17, 2012 3:39 am
Forum: Error Messages
Topic: Problem export several sequences
Replies: 17
Views: 94825

Re: Problem export several sequences

On Mac, I do suggest that you export as QuickTime format instead of AVI.